Refund policy
Return & Refund Policy
At Glamour Boutique, we take pride in delivering premium preserved floral arrangements designed to last 1–3 years.
Returns
We accept returns within 14 days of delivery for eligible non-customized items.
To qualify for a return:
- Item must be unused and in original condition
- Item must be returned in original packaging
- Customer is responsible for return shipping costs
To request a return, email:
support@theglamourboutiques.com
Please include your order number and reason for return.
Non-Returnable Items
We do not accept returns for:
- Customized products
- Gift cards
- Final sale items
- Items damaged after delivery due to improper handling
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, contact us within 48 hours of delivery at:
support@theglamourboutiques.com
Please include your order number and photos of the item.
Depending on the situation, we may offer a replacement, store credit, or refund.
Exchanges
We do not offer direct exchanges. Approved returns must be returned first, and a new order can then be placed.
Marketplace Orders
Orders placed through Amazon, Walmart, TikTok Shop, or other third-party marketplaces are subject to that marketplace’s return policies.
Refund Processing
Approved refunds are processed to the original payment method within 5–10 business days.
Return Address
Glamour Boutique
11110 W Oakland Park Blvd #265
Sunrise, FL 33351